How we Work

Finding the Right Tutor for Your Child

  1. Initial Consultation: When you first get in touch with us to request a tutor you’ll speak with one of our experienced consultants who will speak with you in detail about your requirement. They will want to know what level the student is, details of any exams they might be taking, including which board, as well as any other information you think is relevant to help us allocate the right tutor for them. This might include details about learning difficulties or particular ways in which they learn better. Our consultants will also need to know where the lessons are going to take place, what your availability is and also how long and how frequent the lessons should be.
  2. Tutor Matching: Equipped with all the necessary details our consultants will provisionally allocate a tutor who they believe best meets your requirements and that can also fit in with your schedule. This typically takes less than 48 hours and often we can allocate tutors on the same day depending on availability. As soon as we have provisionally allocated your tutor we will send you an email with details of the tutor and details of when the lessons will be. We’ll also send you details on how to login to your Student Zone where you confirm the booking. Alternatively you can call or email us to confirm or discuss anything about the proposed tutor or we can also arrange a call with the tutor directly if required.
  3. Introduction: Once everything is confirmed then we’ll arrange for your tutor to speak with you ahead of the first lesson to introduce themself and gather any more information they need to ensure your child gets the most from their lessons.
  4. Tutoring: The tuition course will involve one or more lessons per week and your tutor will come to your home at the agreed days and times. Your tutor will personalise the curriculum to help your child address weak spots and improve understanding and grades.
  5. Feedback and support: After the tuition course has begun you can monitor your child’s lessons via your online Student Zone where you can also view any feedback from the tutor. You are also able to pay for your lessons through the Student Zone as well.